Welcome to Nature’s Soy (Shashi Anand Food Products). By accessing or using our website, products, and services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order or using our services.
General
- These terms apply to all visitors, customers, and users of our website and services.
- By purchasing our products, you agree to these terms and our Privacy Policy.
- We reserve the right to update or change these terms at any time without prior notice.
Products & Services
- All products listed on our website are subject to availability.
- Product descriptions, pricing, and packaging may be updated without prior notice.
- We ensure quality and freshness in every order; however, customers are advised to check packaging and storage instructions carefully.
Orders & Payments
- Orders are confirmed only after successful payment.
- All payments must be made through trusted and secure payment methods provided on our website.
- We reserve the right to cancel any order due to unforeseen issues such as product unavailability, incorrect pricing, or payment problems.
Delivery
- We offer delivery to select locations within our service areas.
- Delivery timelines may vary based on location and order size.
- We ensure hygienic and temperature-controlled delivery; however, customers are advised to refrigerate products immediately after delivery.
Cancellations & Refunds
- Orders can be cancelled within a specific time frame (before dispatch).
- Refunds, if applicable, will be processed according to our Cancellation & Refund Policy.
- Perishable products (like tofu) once delivered cannot be returned unless they are damaged or spoiled at the time of delivery.
Limitation of Liability
- While we ensure the highest quality standards, we are not liable for misuse, improper storage, or handling of our products after delivery.
- We are not responsible for delays caused by factors beyond our control (transportation issues, natural calamities, etc.).
Intellectual Property
- All content on this website (logo, brand name, text, images, product descriptions) is the property of Nature’s Soy (Shashi Anand Food Products) and cannot be copied, reproduced, or used without permission.
Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes arising will be subject to the jurisdiction of the courts in Bharuch, Gujarat.
Contact Us
For questions about these Terms & Conditions, please contact us at:
Shashi Anand Food Products
Plot No. 39/40/41, Stavan Residency, Makan No. 4, Vadadla, Block: Chavaj, Bharuch – 392015, Gujarat, India